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Sales Tax:
We collect 7.75% sales tax on items purchased at ShopsatViejas.com, except gift certificates.
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Payment Options:
For your convenience, ShopsatViejas accepts Visa, Mastercard, and Discover.
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Our Return Policy:
At ShopsatViejas.com, all sales are final and all charges from those sales are nonrefundable. Therefore, we have included the ability to request a return under special circumstances.
Simply email contactus@viejas.com. Please include your name, order number and reason for return request. We will respond to your request as soon as possible.
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Gift Certificate Policy:
Gift certificates must be redeemed at the Viejas Outlet Center, http://www.shopsatviejas.com, toward the purchase of products.
Gift certificates cannot be used for Viejas Casino gaming.
Gift certificates cannot be used to purchase gift certificates.
Gift certificates are not redeemable for cash and cannot be returned for a cash refund.
Any unused balance will be placed in the recipient's gift certificate account and is not transferable.
We are not responsible for lost or stolen gift certificates.
ShopsatViejas.com reserves the right to change these terms and conditions from time to time at its discretion.
The risk of loss and title for gift certificates pass to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable.
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Order Status , Tracking & Availability:
ShopsatViejas makes every effort to get your order to you as soon as possible. In-stock items are generally shipped within 24 to 48 hours. If there is a problem with your order, you will receive an email stating more details within one business day.
You will receive an email notification with shipper and tracking information once your order has shipped. To monitor the status of your order, log in to your account, click on the 'Order Status' link on the My Account page and enter your order number.
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Product Price, Description & Color Policy:
While we take measures to ensure that our web site reflects accurate product information and pricing, sometimes an error can appear on the site. We are not responsible for misrepresentations or errors found on the site.
Additionally, colors often vary depending on monitor settings and screen resolutions, and may not always display accurately on your screen.
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